Management Assistant Part-time

Job summary

We are looking for an enthusiastic and highly organised Management Assistant to join our friendly GP practice team. This is a new and developing role, offering an exciting opportunity for the right candidate. You will work closely with the Practice Manager and external NHS organisations, providing comprehensive administrative and organisational support to help ensure the smooth and efficient running of the practice.

Main duties of the job

The role has four main areas, for full details please refer to the job description.

Patient Engagement – updating and engaging our patients through a variety of routes, Facebook the Practice Website and Newsletters and the Patient Group.

Additional Services Management – Manage and provide administrative support to run the additional services including arranging appointments, managing queries and processing invoices.

Governance and Compliance – this includes maintenance of the CQC policy schedule. Plus supporting the complaints management process.

Practice Administration – Monitoring and investigating our Did Not Attend policy. Developing practice surveys and feedback analysis. Providing administration support for end of year processess.