Welcome to The County Practice at Syston
The County Practice serves patients living within Syston and its surrounding villages to include: Queniborough, Barkby, East Goscote, Cossington, Rearsby, Thrussington, Ratcliffe-on-the-Wreake, Hoby, Rotherby, Frisby-on-the-Wreake, Gaddesby, Ashby Folville, Barsby, South Croxton, Beeby, Keyham, Hungarton, Lowesby, Barkby Thorpe (Old Village).
Please click on the link below to see if you reside in our catchment area:
We hope you find the information contained on this website useful.
FRIENDS AND FAMILY TEST
Watch this video link and ask at reception for FFT forms when you visit your GP, Practice Nurse, Health Care Assistant or if you would like to comment on any aspect of practice service. Alternatively, click on the FFT Link on the right hand side of this page to complete the Test online.
Are you a family carer of an adult who has a learning disability living in Leicestershire?
Please click on the link below for information on how to become involved in the Leicestershsire Learning Disability Partnership Board Family Carers sub-group
Statement of Intent - Patient online contractual obligations
The practice has a contractual obligation by 31st March 2016 to offer patients the facility to access detailed coded information in their own records online.
Plan to meet GMS 2015-16 contractual requirement for Patient online services
This practice plans to offer the facility for patients to view online, export or print detailed coded information held in their own records from 31st March 2016.
This date is subject to the necessary NHS GP systems and software being available to the practice.
This practice currently offers the facility for patients:
to book, view, amend, cancel and print appointments online
to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances
to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient
We will publicise and promote our online services to our practice's patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group by 31st March 2016
Further details on how to access your information will be published shortly.
NAMED GP FOR PATIENTS FOR ALL PATIENTS
What does this mean
As from April 2016, all patients will have a named GP who will have overall responsibility for the care and support that our surgery provides to them
As one of our patients, you will be given a named GP.Your named GP will have overall responsibility for the care and support that our surgery provides to you. They will also work with other relevant health and care professionals who are involved in your care, to ensure that your care package meets your individual needs.
You may still see any GP at the practice.
If you wish to know the name of your allocated GP, please ask at reception.
You will be allocated a named GP on registering with the practice.
CHOOSE BETTER CAMPAIGN
The Emergency Department (known as A&E) is for life-threatening accidents and emergencies only. Before you go there, ask yourself, is it a real emergency? If not, there are other local health services that can provide you with the right help and care you need. Use this site to find the best health services for you, your family and friends.
TEXT MESSAGING APPOINTMENT REMINDERS
The practice has recently utilised the facility to send text message reminders to patients who have booked appointments at the surgery, or informing you of your named GP.
It is important for patients to ensure that the practice has an up to date mobile number for each family member. We have experienced an issue recently whereby appointment reminders are being sent to other family members, as several patients have the same mobile number on their records. We are concerned that this could be a confidentiality issue.
If you receive an appointment text message reminder that is not related to you, could you please contact reception and advise them of your correct mobile number. Thank you.
Book appointments and order repeat medication online
The new NHS 111
service is now available to all our patients and is available 24 hours a day, 365 days a year.
Calls are free from landlines and mobile phones - just dial 111You should use the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.
or visit www.nhs.uk/111
Friends and Family Test New!
Healthwatch England is the national consumer champion in health and care. We have significant statutory powers to ensure the voice of the consumer is strengthened and heard by those who commission, deliver and regulate health and care services.
VASL - CARERS HEALTH AND WELL-BEING SERVICE
The Carers Health and Wellbeing Service is a free, confidential service for carers throughout Leicestershire. We want to help carers look after their own health and wellbeing but we know your caring responsibilities can sometimes leave you feeling stressed, rund down or even lead to physical, mental or emotional ill-health. We have a friendly experienced team to help you in all kinds of ways.